Terms & Conditions

Effective Date: June 2026

1. Introduction

Welcome to M.A.O & Co. By accessing our website, submitting an enquiry, or engaging with any of our services — including engineering and infrastructure solutions, site surveys, and automotive parts supply — you agree to be bound by the terms and conditions outlined in this document.

Please read these Terms & Conditions carefully before interacting with our company. If you do not agree with any part of these terms, please refrain from using our website or submitting enquiries.

2. About M.A.O & Co.

M.A.O & Co. is a West African multidisciplinary company headquartered in Lomé, Togo, specializing in solar energy systems, turnkey engineering projects, real estate consulting, industrial works, surveillance technology, modern infrastructure development, and the supply of genuine and aftermarket automotive parts through our Auto Parts Division.

3. Enquiry-Based Model

M.A.O & Co. does not operate a traditional e-commerce platform. No purchases, payments, or transactions are processed directly through our website.

All service requests and product orders begin as an enquiry submitted via our website forms, email, or WhatsApp. Pricing, availability, delivery timelines, and final terms are communicated directly to the client following the review of each enquiry. A transaction is only initiated after both parties have reached a clear agreement offline.

By submitting an enquiry, you are expressing interest only — not placing a binding order.

4. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You must not:

• Use the website to submit false, misleading, or fraudulent enquiries
• Attempt to gain unauthorized access to any part of the website or its systems
• Use automated tools, bots, or scrapers to extract content from the website
• Reproduce, distribute, or commercially exploit any content on this website without prior written permission from M.A.O & Co.

5. Enquiry Submissions

When you submit an enquiry through our website, email, or WhatsApp, you confirm that:

• The information provided is accurate, complete, and truthful
• You are authorized to make the enquiry on behalf of yourself or your organization
• You consent to being contacted by M.A.O & Co. via the contact details you have provided
• You understand that submitting an enquiry does not guarantee availability, pricing, or fulfilment

M.A.O & Co. reserves the right to decline any enquiry at its discretion, without obligation to provide a reason.

6. Services & Auto Parts Supply

Engineering & Infrastructure Services All engineering, infrastructure, and energy services are subject to separate project agreements, scopes of work, and contractual terms negotiated directly between M.A.O & Co. and the client prior to project commencement.

Auto Parts Supply All auto parts enquiries are reviewed by our Auto Parts Division team. Pricing, part availability, and delivery timelines are confirmed directly with the client before any order is processed. Approved orders are fulfilled within 5 business days from the date of order confirmation, subject to part availability and delivery location.

M.A.O & Co. sources genuine and aftermarket automotive parts from trusted manufacturers and suppliers. While we take every measure to ensure accuracy and quality, clients are responsible for confirming that the requested parts are compatible with their specific vehicle make, model, year, and variant before submitting an enquiry.

7. Pricing & Payment

All prices are provided as quotations following an enquiry review and are subject to change based on availability, location, and market conditions at the time of fulfilment.

Payments are handled entirely offline, through channels agreed upon between M.A.O & Co. and the client. No payment is collected through the website.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, page layouts, and design elements — is the property of M.A.O & Co. and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, or distribute any content from this website without prior written consent from M.A.O & Co.

9. Limitation of Liability

To the fullest extent permitted by applicable law, M.A.O & Co. shall not be held liable for:

• Any loss or damage arising from reliance on information provided on this website
• Delays, interruptions, or errors in website functionality
• Any indirect, incidental, or consequential damages arising from the use of our services or products
• Incorrect part orders resulting from inaccurate information submitted by the client

10. Third-Party Links & Platforms

Our website or communications may contain links to third-party platforms, including WhatsApp and social media channels. M.A.O & Co. is not responsible for the content, privacy practices, or terms of any third-party platform.

11. Privacy

Your use of this website and submission of enquiries is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Please review it at [Privacy Policy link].

12. Changes to These Terms

M.A.O & Co. reserves the right to update or modify these Terms & Conditions at any time. Changes will be reflected on this page with an updated effective date. Continued use of the website or submission of enquiries following any changes constitutes acceptance of the revised terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

M.A.O & Co. 📍 65 Rue Manila, Nukafu, Lomé, Togo 📞 +228 70 39 49 39 📱 WhatsApp: +233 024 092 6161 / +228 97 83 01 01 ✉️ maoshowroom@gmail.com